SmallBizGenius Analysis
Proof receives overwhelmingly positive feedback for its convenient and efficient online notarization services. Customers praise the platform's ease of use, 24/7 availability, and professional notaries, making it a valuable tool for individuals and businesses alike.
Category Breakdown
Scores based on analysis of 300 recent reviews
Ease of Use
9.0/10Many reviewers emphasize how easy and straightforward Proof is to use. They appreciate the simple process of uploading documents and connecting with a notary, often completing the notarization within minutes.
65 reviews mention thisConvenience & Availability
9.5/10Reviewers consistently praise the 24/7 availability of Proof's notaries. This allows them to notarize documents at any time, from any location, eliminating the need to travel to a physical notary office.
50 reviews mention thisNotary Professionalism
8.0/10Customers frequently describe the notaries as professional, friendly, and knowledgeable. They appreciate the notaries' helpfulness and efficiency in guiding them through the notarization process.
30 reviews mention thisSpeed & Efficiency
8.5/10A significant number of reviewers highlight the speed and efficiency of Proof's service. They report that the entire process, from uploading documents to completing the notarization, often takes only a few minutes.
40 reviews mention thisTechnical Issues
3.0/10A small number of users report experiencing technical difficulties, such as problems with identity verification, website glitches, or audio/video connectivity issues during the notarization session.
10 reviews mention thisDocument Acceptance Issues
4.0/10Some reviewers mention that their notarized documents were rejected by the receiving party due to errors or missing information. This highlights the importance of ensuring that the notary properly completes all required fields and attachments.
8 reviews mention thisPros & Cons
What Customers Love
"A real lifesaver because of the 24/7 availability. Most local notaries have garbage hours. Super easy, quick, convenient and efficient."
"It was incredibly fast. We needed witnesses for our Florida will. Proof reviewed the documents and prepared them before brining in 2 witnesses in addition to the notary."
"This was actually very quick and easy, it surprised me. I was connected with someone and had my documents signed and stamped within 5 minutes. Definitely using again!"
"Thankyou very much T for your help today, I appreciate your efficient information & friendly direction during this session. I could not have made it through this paperwork without you!"
"Before I found it, I had to spend 30-60 minutes driving somewhere to get a document notarized. Now I can do it 24/7 from the comfort of my chair."
Common Complaints
"Absolutely garbage system. If anyone ever asks you to use it, stop what you are doing and tell them no."
"The agent didn't date the document where she notarized it! MVA would not accept it."
"Their virtual notary system repeatedly locked me out for 24 hours at a time due to identity-matching failures."
"We were advised that it would be accepted in RI, and it was not."
"Website is often unreliable."
Common Questions About Proof
Answers derived from customer review patterns
Is Proof legit and trustworthy?
Yes, Proof appears to be a legitimate and trustworthy online notarization service. The vast majority of reviews are positive, highlighting the platform's ease of use, speed, and professional notaries. While some users have reported occasional technical issues or document acceptance problems, these appear to be isolated incidents. Overall, Proof seems to provide a reliable and convenient alternative to traditional in-person notarization.
Based on 45 reviewsDoes Proof have good customer service?
The reviews suggest that Proof generally provides good customer service, with many users praising the notaries' helpfulness and professionalism. However, a few reviewers have reported difficulties resolving technical issues or obtaining refunds when problems arise. While the majority of experiences are positive, it's important to be aware that customer service experiences can vary.
Based on 20 reviewsIs Proof worth it for small business?
For small businesses seeking a convenient and efficient way to notarize documents, Proof can be a worthwhile investment. The platform's 24/7 availability and ease of use can save time and money compared to traditional in-person notarization. However, it's important to be aware of the potential for technical issues or document acceptance problems, and to ensure that the notary properly completes all required fields and attachments.
Based on 30 reviewsWhat happens if my document is rejected after using Proof?
Some reviewers have reported instances where documents notarized through Proof were rejected by the receiving party due to errors or missing information. In such cases, it appears difficult to obtain a refund. It's crucial to verify that the notary completes all necessary fields and attachments correctly to avoid potential issues and ensure document acceptance.
Based on 8 reviewsAre there any alternatives to Proof?
Yes, there are several alternatives to Proof for online notarization services. Some popular options include Notarize, OneNotary, and eNotaryLog. Each platform offers similar features and benefits, such as 24/7 availability, ease of use, and remote notarization capabilities. It's worth comparing the pricing, features, and customer reviews of different platforms to determine the best fit for your specific needs.
Based on 0 reviews